Support
Answers to common questions, and a direct line to our team.
Frequently asked questions
What is included in a Vehicle History Report?
Each report covers accident history, title records, reported mileage/odometer readings, open safety recalls, an estimated market value, full vehicle specs, and more — everything you need to check a car before buying.
Can I get my report in another language?
Yes. Before you download or email a report, you can choose from 9 languages including English, Spanish, Urdu, Persian, Russian, Arabic, Ukrainian, Chinese, and Japanese.
Do I need an account to buy a report?
No. You can run a paid report as a guest and receive it by email. Creating a free account lets you save your report history and buy discounted credit bundles.
Which tools are free?
The VIN Decoder, Recall Lookup, Car Loan Calculator, Car Lease Calculator, Total Cost of Ownership Calculator, and Fuel Cost Calculator are all free with unlimited use — no account required.